Gwelup Medical Centre is an independent, doctor owned medical practice, located in the leafy northern suburb of Gwelup. We pride ourselves on delivering a health service which fits the needs and comfort of our patients.
For over 15 years, our practice has been located near the beautiful Lake Gwelup. However, if you can’t physically make an appointment, we’ve got you covered with telehealth.
Our services cover a wide range of health issues and we treat everyone from infancy to old age.
We are a privately billing practice. Our fees will vary according to the services provided. For a standard consultation, our fee is $88 and you will receive a rebate of $39.95 from Medicare. If you are experiencing financial difficulty, please let us know and arrangements can be made. Pensioners, healthcare cardholders and children under 16 years may qualify for bulk billing. We expect payment at the time of the consultation. You can pay with cash, credit card or EFTPOS. We can process this rebate immediately via our EFTPOS terminal to your Cheque or Savings account.
A standard appointment is 15 minutes. However, if you require a longer consultation – for example, you need a general check-up, have more than one problem to be dealt with or need a consultation that will include counselling – you will need to arrange this with the receptionist. If the Doctor has asked you to arrange an appointment for a procedure, they will indicate how long will be needed for that procedure.
There are times when patients require urgent access to a GP and our practice holds some book-on-the-day appointments to accommodate such requests. Please phone if you need an urgent appointment. Additionally, in times when a doctor is booked out, we will keep a waiting list for cancellations.
We try to keep on time, however, injured, unexpectedly ill patients and those who should have booked a longer appointment can and do, cause delays. Please ask the receptionist to book a long consultation if you need a general check-up, have more than one problem to be dealt with or need a consultation about your mental health.
It is important that you ring reception for your results, usually about 48 hours after the test has been collected. It helps if you ring in the afternoon. When you ring in, you will be told whether you need a follow-up appointment. If you still need further information, you may need to make an appointment to discuss the result with your Doctor.
Privacy laws make it illegal for us to disclose any information about a patient, even to family members, without their prior consent. If you want a family member to have access to your results, please let our receptionists know to make a note of this in your record.
All requests for repeat prescriptions and re-referrals require a phone call. This will only be done without an appointment if you have seen your doctor in the last 6-months.